Terms of service
TERMS OF SERVICE
Last updated: 2025.11.25
OVERVIEW
This website is operated by PERENNIAL INC. Throughout the site, the terms “we”, “us”, and “our” refer to PERENNIAL INC. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
If you do not agree to all the terms and conditions, you may not access the website or use any Services. Acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or change any part of the Terms by posting revisions on our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your location, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You must not transmit any malicious code. A violation of any Terms will result in immediate termination of Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You may not use our products for any illegal or unauthorized purposes. You must not violate any laws in your jurisdiction.
Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without written permission.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is for general information only. Any reliance is at your own risk.
Historical information may be included and is for reference only. We may modify site content but are not obligated to update any information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We may modify or discontinue the Service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online. These may have limited quantities and are subject to our Return Policy.
You can view our Return & Refund Policy
We have made every effort to display product colors and images accurately, but we cannot guarantee your screen will display them correctly.
We may limit product sales by person, region, or jurisdiction. All product descriptions and pricing are subject to change without notice.
We do not guarantee that products or Services will meet your expectations or that errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If we modify or cancel an order, we may notify you using the contact details provided at checkout.
You agree to provide current and accurate account and purchase information. You must keep your information updated so we can complete transactions and contact you.
For more details, refer to our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” without warranties or conditions.
Your use of optional third-party tools is entirely at your own discretion. You should review and approve the terms provided by the relevant third-party providers.
Future new features or Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, or Services may come from third parties.
Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
We are not liable for any harm related to the purchase or use of third-party goods or Services. You must review third-party policies before engaging in transactions.
Complaints or claims related to third-party products must be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, suggestions, ideas, or materials, you agree that we may use them without restriction. We are not obligated to maintain comments in confidence, compensate you, or respond.
We may remove content that we consider unlawful, offensive, or in violation of intellectual property or these Terms.
You agree your comments will not infringe rights of others or contain unlawful or harmful material. You may not mislead us regarding the origin of any comments.
You are solely responsible for your comments.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally information may contain errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors and update information without notice, including after an order is submitted.
We are not obligated to update information unless required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful, harmful, fraudulent, abusive, or otherwise inappropriate purpose, including collecting personal data, spreading malware, interfering with security features, or engaging in discriminatory or harmful conduct.
We may terminate your access for violating prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
All products and Services are provided “as is” without warranties. We are not liable for any damages arising from your use of the Service or products.
Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold PERENNIAL INC. and our partners, employees, and affiliates harmless from claims arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will still be valid.
SECTION 16 - TERMINATION
These Terms remain effective until terminated by you or us. We may terminate your access without notice if you violate the Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms, along with posted policies, constitute the entire agreement between you and us.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of South Korea.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the latest Terms of Service on this page. Your continued use of the site after changes are posted constitutes acceptance.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: retail@theperennial.io
Business Information:
Business Name: PERENNIAL INC.
Business Registration Number: 723-87-03310
Representative: SUNJAE PARK
Postal Code: 04613
Business Address: 213, 39, Dasan-ro 29-gil, Jung-gu, Seoul, South Korea
Primary Email: support@theperennial.io
Primary Phone Number: (+82) 070-8983-9752